As a patient, you are highest priority at Delmont Private Hospital. Our holistic approach to treatment promotes long-term health and quality of life. We aim to help people gain a greater understanding of themselves and their difficulties as well as assist with personal development, and we work with our patients to provide the skills and knowledge required to manage their illness and prevent relapse.
Being admitted to hospital can be daunting, but knowing what to expect will help you feel more comfortable. Here is everything you need to know for your stay at Delmont Private Hospital.
Fees and Health Insurance
Prior to being admitted, our staff will contact your health fund or third party insurer in order to confirm your level of cover and any additional out of pocket costs you may have. On admission, you will be asked to pay these costs. If you are an uninsured patient, or only have a basic level of cover, you will be required to pay for one week of accommodation upfront. You will receive additional invoices for any medication or miscellaneous expenses.
What to bring:
- Referral letter (if applicable)
- Private health insurance card
- Medicare card
- Veterans Affair card
- Pension Card
- Pharmacy Entitlement card
- GP’s details
- Any current medication and prescriptions
- Casual, comfortable clothing
- Comfortable shoes
- Dressing gown
- Mobile telephone (optional)
- Hairdryers are available at the hospital for personal use
- Gym/swim clothing (if attending Gym/Swim Program)
- Daily newspapers can be organized for you.
What not to bring:
- Large of amounts of money
- Non-prescribed drugs
2. Your Stay
We offer comfortable accommodation in private rooms, all with en suite bathroom facilities. Every room is equipped with a television, telephone and air conditioning.
Lounge rooms, craft and therapy rooms, outdoor courtyards, gardens and recreational facilities are provided to cater for your therapeutic and relaxation needs.
Leave from the hospital
You may be granted accompanied or unaccompanied leave from the hospital upon request. The decision to grant leave will be made by your treating medical health doctor.
Please ensure you have given your treating nurses all current medication and advise them of any allergic reactions you may have.
Click here for detailed information.
Upon admission, nursing staff will search your belongings in your presence, and at any time if clinical staff perceive a risk.
Please note that no responsibility will be taken by Delmont Private Hospital in the event of an theft of property, loss of property or damage to any vehicle.
Full laundry facilities are available for patients’ personal clothing between 2:30pm and 8:30pm.
We request that telephone call are not made during the group therapy times. Patients are unable to take call from 9:30 am to 12:30pm and 1:30pm to 4pm.
Pastoral Care and Interpreters
The nurse in charge can arrange for a pastoral care member of staf for cleryg of the appropriate denomination to visit. Interpreters can also be arrange as required
A photograph will be taken when you are admitted as required by the Health Department to act as identification for medication administration purposes.
All staff wear photo identification tags.
Delmont Private Hospital provides a safe environment for staff, patients and visitors. All visitors must report to reception or nursing staff upon arrival and departure. Delmont asks that patients and visitors are alert to the presence of strangers in the hospital and report any suspicious behaviour to staff promptly.
The treating medical health doctor and the clinical team will develop a discharge plan for each patient. This is done early in the admission and will include arrangements for ongoing management, follow-up instructions and education. Wherever possible, patients, family and careers are encourage to be involved in this process.
Delmont Private Hospital provides continued support and therapy following discharge. The following services will make a valuable contribution to your ongoing recovery:
Delmont Day Program
The programs available will assist you in the transition from hospital to home. DDP offers a range of group programs to assist, support and develop specific life skills that can improve your level of wellbeing including D&A dependency.
Contact Intake Clinician - 9805 7371
Carers Support Service
Families, friends and carers play a vital role in supporting people with mental health issues. Delmont Private Hospital offers a range of services to assist during these difficult times as well as offering Carers programs in our DDP area. (No referral required).
Contact Intake Clinician - 9805 7371
This service assess individual domestic needs, then formulates a plan to enhance recovery by working collaboratively with the treating team the broader community. Experienced mental health trained staff visit patients in their own home or community upon discharge from the hospital setting.
Contact: 9805 7306 or 9805 7993